Better Together. A rally cry, a motto, a mission statement – whatever you call it, it
encapsulates the beliefs and ambitions that guide our organization.

Customers

Our goal is to treat all our customers with dignity and respect; without you we have no purpose.

Dealer Partners

We partner with dealers who are interested in increasing their monthly sales, gaining new customers, and helping those customers purchase affordable and reliable transportation.

Vision Statement

Empowering the emerging credit consumer to purchase reliable and affordable transportation.

A Little About Us

>1,000 Associates

American Credit Acceptance has a dedicated team of more than 1,000 associates working across departments and time zones to serve you.

>100,000 Customers

American Credit Acceptance is honored to have helped more than 100,000 customers secure reliable and affordable transportation.

>2,500 Dealer Partners

American Credit Acceptance has successful partnerships with more than 2,500 dealer partners in all 50 states.

Guiding Principles

The foundation of American Credit Acceptance, LLC is our shared Guiding Principles. These principles are not independent of our business; they are the core of the business. Our Guiding Principles provide the framework for how we make decisions and execute strategies, and we cannot succeed in our business endeavors absent of these principles.

We create value for our team members, partners, customers, and communities by acting in accordance with our Guiding Principles, which ultimately leads to a stronger company culture and better business performance.

Integrity

Conduct all business in an honest, forthright, and ethical manner.

Partnership

Honor commitments and develop enduring relationships grounded in mutual trust, respect, service, and reliability. This applies to customers, teammates, investors, financial partners, vendors, and our communities.

Humility

Recognize what we do not know, actively seek knowledge and guidance in our decision making, and acknowledge, learn, and grow from our mistakes.

Principled Entrepreneurship

Create long-term value by anticipating opportunities for profitable growth, satisfying the evolving needs of the customer, and embracing change while striving for continuous improvement. Exercise sound judgment and take calculated risks to deliver superior results.

Initiative

Be decisive and passionately pursue opportunities with a sense of urgency while continuously adapting and refining strategies.

Fulfillment

Reach our full potential by developing our talents, earning meaningful responsibility, and overcoming challenges as a team and find purpose in the positive impact we have on our business, family, and community.

“IF WE EFFECTIVELY MODEL THESE PRINCIPLES AND REINFORCE THEM WITH OUR PROCESSES, WE WILL CREATE A STRONGER CULTURE AND A STRONGER TEAM THAT WILL DRIVE OUR FUTURE SUCCESS AND DRIVE GREATER VALUE CREATION.”

– Founder, George D. Johnson, Jr.