Our Customer Portal has been redesigned with your experience in mind and features:
Our new Customer Portal gives you easy access to:
Passwords must meet all of the following requirements:
– Uppercase characters (A-Z)
– Lowercase characters (a-z)
– Numerals (0 – 9)
– Special characters (such as !, $, #)
– Password length should be 8 to 16 characters only
For issues logging into your account or to reset your password, please call us at 1-866-544-3430.
To set-up your account in the Customer Portal and send an electronic payment, you will need your 11 digit ACA customer account number (which can be found on the upper left corner of your statement coupon), the last 4 digits of your social security number, and your 5 digit zip code.
Although you will need to re-register your account in the new Customer Portal, you will not need to re-schedule your re-occurring payment. If you have a re-occurring payment already set-up for your loan, your payment will continue to process automatically.
American Credit Acceptance partners with Western Union to offer Speedpay Payments, giving you fast and secure access to submit your payments online. You will be redirected to the Speedpay website to submit your payment. Once cleared, your payment will then be reflected within the ACA Customer Portal.