For the latest updates on how ACA is navigating COVID-19, please click here.

If you have a complaint or credit dispute, CLICK HERE.

By Phone

Call us at 1-866-544-3430 or submit the online form below.

Operation Hours

Monday – Friday 8 AM – 10 PM ET
Saturday 8 AM – 5 PM ET
Sunday Closed

By Email

Contact Customer Service
Please note: This is a public website. Do not include any Non-public Personal Information, such as your Account Number, when communicating through this site.

By Mail

Payment Address

Send your payment using a check or money order to the address below. Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing. For complaints, credit disputes, or insurance total loss and repairs, click here to find the corresponding mailing address.

Include: Payment Voucher & Account Number on Check.

American Credit Acceptance
PO Box 204531
Dallas, TX 75320-4531

Payoff checks should be sent to the address below.

American Credit Acceptance
961 E Main St
Spartanburg, SC 29302